1. Help Desk
  2. Platform
  3. Sending and Receiving Emails

If I pause my bot, will follow-ups still be sent?

I need to pause my bot for awhile. What will happen with the follow-up emails?

If you pause the whole bot then all activity from the bots will be paused, including follow-up emails.

You can, if you want, only pause all the initial contacts and the bot will only continue sending out follow-up emails. To do so, follow these steps.