What is a bot and what makes it different from a user?
A bot is what most people usually call a "campaign" meaning one bot is one targeting group. A user needs to have at least one active bot to be able to send out emails and bots can't be created without a user assigned to it.
You can run multiple campaigns at the same time by creating multiple bots with different targeting groups connected to it.
User A has three different bots.
Bot A for a campaign towards the Swedish market, Bot B towards the US market and Bot C towards the Swedish market but different decision-makers than in Bot A.
You can see in your agreement/contract between your company and Qualifier how many bots are included in your plan.
If you can’t access it then contact your Account Manager or email@example.com.