"Your emails have been paused": how do I reconnect?
This email means Qualifier has lost its connection to your mailbox, so your campaigns can't send. It usually happens after you change your email password, or when your email provider ends the session after a long time without use.
To fix it, click Reconnect mailbox in the email, or log in to Qualifier and click Reconnect with Google or Reconnect with Microsoft in the banner at the top of the page. Sending resumes as soon as the connection is restored.
If you connect with IMAP/SMTP and changed your password, enter the new password (or a new app password) when you reconnect.
Still paused after logging in? See I can't connect my email. Why?