General

What Qualifier is, how it handles data and GDPR, and how your account and subscription work.

• What is Qualifier?Qualifier finds the right prospects for you and contacts them by email from your own mailbox, so you can focus on the leads that reply.
• Where does your data come from?We gather prospect data from public sources on the internet, such as company websites, LinkedIn and public documents.
• Which languages does Qualifier support?The app is in English, but you can write and send your emails in any language.
• Does Qualifier work in Germany?No. Germany's strict opt-in rules for email marketing mean Qualifier doesn't support campaigns targeting German prospects.
• How does Qualifier work with GDPR?Qualifier only contacts work email addresses and gives every recipient a simple way to opt out, in line with the GDPR and EU marketing rules.
• Can you sign a DPA or NDA?Yes. Contact your account manager or support and we'll help you sign a DPA or NDA.
• What kind of data do you store?Our Privacy Policy describes what data we store and how we process it.
• Which email address should I use when I register?Use your own work email address, like firstname@company.com. Shared addresses like info@ get fewer opens and replies.
• How do I log in? (There's no password)Qualifier has no password of its own. Enter your work email, then sign in with Google or Microsoft, or use the login link we email you.
• How do I add a user to our account?Colleagues join by logging in with their work email on your company's domain. To add more users than your plan includes, contact us.
• Can I give my license to a colleague?Yes. Ask support to deactivate your user, then your colleague logs in with their own work email. Archive campaigns if your plan's limit is reached.
• Can we pause our subscription?Subscriptions can't normally be paused, but talk to your customer success manager if you need a break.
• How do I delete my account?Contact support and we'll deactivate your account and delete the data linked to it.